Terms and Conditions for Using the epay88 Platform

These Terms and Conditions ("Terms") form a binding agreement between you ("Member" or "User") and epay88 ("Platform", "we", "company"). These Terms govern access to and use of the epay88 website and all services offered on it, including online slots, live casino, sports betting, 4D lottery and tennis betting.

By registering an account, making a deposit or using any part of the epay88 platform, you confirm that you have read, understood and agree to be fully bound by these Terms. If you do not agree with any provision herein, you are not permitted to use this platform.

epay88 operates under international licensing and complies with all applicable regulatory requirements. The platform provides a safe, fair and transparent gaming environment for all eligible members.

Use of the epay88 platform is restricted to individuals who meet all of the following eligibility criteria. We reserve the right to request proof of identity or supporting documents at any time to verify a member's eligibility.

• At least 21 years of age on the date of registration
• Not subject to any legal restriction that prevents participation in online gambling activities
• Registering in your own name only, not on behalf of another party
• Able to make financial decisions independently and responsibly
• Never been restricted or self-excluded from any gambling platform

Each individual is permitted only one active account. Registration of multiple accounts by the same individual, whether using different names, email addresses, mobile numbers or payment details, is strictly prohibited and may result in all such accounts being closed without refund of any remaining balance.

You are fully responsible for ensuring your account password is kept secure and not shared with any other party. epay88 will not be liable for any loss arising from your failure to keep your login credentials confidential.

epay88 provides a range of convenient and secure payment methods for Malaysian members. All transactions are processed using SSL encryption technology to protect your financial data.

The deposit and withdrawal methods accepted by the epay88 platform are as follows:

• Touch 'n Go eWallet
• DuitNow
• Online banking via FPX (covering all major banks in Malaysia)
• Boost
• Cryptocurrency — USDT, BTC and ETH

All deposits must be made from a payment method registered in your own name. epay88 does not accept payments from third parties. If a deposit is received from an account that is not yours, we reserve the right to freeze the transaction until verification is complete.

Withdrawal requests are subject to identity verification and compliance with bonus wagering requirements (where applicable). epay88 reserves the right to request additional documents before approving any withdrawal request as a security and fraud prevention measure.

epay88 offers various bonuses and promotions to new and existing members. All bonuses are subject to the specific terms and conditions stated at the time the offer is made, as well as the general rules set out in this section.

The epay88 welcome bonus gives you a 120% match on your first deposit amount, up to a maximum value of RM888. The wagering requirement applied is 15 times the bonus amount received, not the deposit amount. The full wagering value must be reached before any winnings from the bonus balance can be withdrawn.

The epay88 VIP programme gives members weekly cashback based on their membership tier. There are four VIP tiers: Bronze (up to 0.3% weekly cashback), Silver (up to 0.6%), Gold (up to 0.9%) and Platinum (up to 1.2%). VIP tier upgrades are based on your playing activity over time.

epay88 reserves the right to modify, suspend or withdraw any bonus or promotion at any time without prior notice. Any attempt to abuse the bonus system, including registering multiple accounts to claim bonuses repeatedly, will result in all related bonuses and winnings being voided.

All games offered on the epay88 platform, including online slots from providers such as PG Soft, Pragmatic Play and JILI, live casino games, sports betting and 4D lottery, are subject to the individual game rules set by the respective game providers. Game outcomes issued by the system are final.

The following activities are strictly prohibited on the epay88 platform and may result in immediate disciplinary action:

• Use of bots, automated scripts or any unauthorised tools to influence game outcomes
• Arbitrage settlement or betting strategies designed to exploit system vulnerabilities
• Cooperation between members to manipulate game outcomes (collusion)
• Use of a payment method that does not belong to you
• Providing false information during registration or identity verification
• Any form of money laundering through gaming activity

epay88 reserves the right to suspend or terminate any member's account for the following reasons without prior notice:

• Breach of any provision in these Terms
• Confirmation that the member does not meet the age eligibility requirement (21 years and above)
• Suspected fraudulent activity, money laundering or system abuse
• Request from relevant authorities or regulatory bodies
• Account inactivity for an extended period in accordance with the current platform policy

If your account is terminated due to a breach of these Terms, any balance in that account including bonuses with outstanding wagering requirements will be forfeited. For terminations due to other reasons not involving member misconduct, any valid remaining balance will be returned via the original payment method.

Members may also request voluntary account closure by contacting epay88 customer support. Self-exclusion requests for responsible gambling purposes can also be made through the same channel.

epay88 is committed to protecting the personal information of all its members. The collection, processing and use of your personal data is carried out in accordance with our Privacy Policy, which can be read in full on the Privacy Policy page.

By using the epay88 platform, you consent to us collecting and processing your personal data for the purposes of account management, payment processing, fraud prevention, service improvement and marketing communications (subject to your preferences).

epay88 provides a gambling platform on an "as is" basis. While we make every effort to keep the platform running without interruption, we do not guarantee that the service will always be free from technical errors, disruptions, or delays caused by factors beyond our control.

epay88 will not be held responsible for any financial losses suffered by members arising from:

• Temporary technical disruptions or system failures
• Loss of internet connection during an active game session
• Unsatisfactory game outcomes resulting from legitimate random results
• Actions by the member that violate platform rules

In all circumstances, the maximum liability of epay88 towards any member shall not exceed the total amount deposited by that member in the 30 days prior to the claim being made.

epay88 is fully committed to responsible gambling practices. This platform is open only to individuals aged 21 and above. Gambling should be treated as entertainment, not as a source of income or a way to resolve financial problems.

We provide several tools to help members manage their gambling habits, including self-exclusion options, deposit limits, session time limits, and activity notifications. If you feel that gambling is beginning to affect your daily life, please contact our customer support for assistance.

epay88 does not permit participation by individuals who are on the self-exclusion list of any responsible gambling programme. If you have applied for self-exclusion and accidentally gained access to this platform, please notify us immediately.

These Terms and Conditions are governed and interpreted in accordance with the laws relevant to the international licensing under which epay88 operates. Any dispute arising from or relating to these Terms will be resolved through the dispute resolution procedures established by the relevant licensing authority.

If any provision in these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified only to the extent necessary to make it enforceable, and the remaining provisions of these Terms will continue in full force and effect.

For any enquiries or issues relating to these Terms and Conditions, please contact the epay88 customer support team, available 24 hours a day, 7 days a week via live chat or email in Malay or English.